Have 5 year warranty from Square Trade with one year left. Hooked it back up and i was back to playing xbox. You will have to do some preliminary checks. 1. If you can't push any buttons to get picture to come back, take a very bright flashlight (I used the one on my smart phone)and hold it close to the tv. There are several things which could cause your problem. TV is older but I would rather repair if it isn't too expensive I consider myself extremely lucky for having extended warranty. TV is just 3-years old (d65u-d2 65” model). Its a little bug in this app I figured out thanks to someone mentioning his cat walked on the kb and that instigated the problem. I got the sound but not the picture. I had the same problem and did the same fix. you might make out some shadows or see s slight grey color. Resolder the pins and it's fixed... At least that was the issue with mine. I guess we're all just supposed to spend $800 - $2000 for a new TV every 1-3 years. Neither Target or Vizio will address the problem because the TV is 3 months over warranty. One is the Power Supply, the other is the T-Con (LCD Timing controller), or the LCD panel itself has failed. In that case it will be cheaper to buy a new TV. Thank you for this link. Which aint cheap. Troubleshooting - The picture does not appear on the television. If the TV is connected to an indoor antenna, try to adjust or re-position the antenna until you get stronger signal strength. My Vizio E550i-b2 has the same problem, black screen with sound. https://www.amazon.com/VIZIO-E550i-B2-55... [email protected] Vizio should recommend this instead of saying the television is not repairable and to just buy a new one. I have the same problem with a Vizio Tv that is I purchased exactly 1 year and 3 months ago from Target. -Use a new COAX CABLE for SAT BOX and CABLE BOX. Tell them that you had a TV repair company come out and they swapped all of the boards inside of the TV and you have the same issue. But for how long. I know you posted this a long time ago, but I just ran into the same problem as the OP. Visio is a piece of SH?T, I had the same problem, sound but no picture 55' vizio model, e550i0-b2. Then select “Picture & Sound”. Nothing works to fix this. Jay Tavarez. But if not, you might have to replace the entire Y-sustain. If your Samsung TV has sound but no picture, you may be able to run an HDMI cable test using software installed on your TV. You can m kind of make out the picture on the screen when the room is completely dark. 5. press the menu button. Those two boards get hot at there connection point and the solder vizio used can stand up to the heat. I have not done the flashlight t check. If the part of the screen you tapped on blinks, your TV is correctly connected to the power supply. Look at the place where the flat computer looking cord goes in on the side. If you’re also one of them, follow How to Fix Roku TV No Sound issue? My screen was black but I could hear the sound. Help. If you can see a very dim picture, push the menu button. The connecter on the power supply board had become unsoldered, I simply resoldered the connection and the screen works perfect. Same dark screen. The menu will come up but will of course be very hard to see. The part where you shuddered at. Make sure that the Invisible Connection cable is not pinched or bent sharply. Same technique is used on laptops. FIXED IT!!! To better assist you, please answer this question. The sound must be returned to normal. Q. I bought my 10-year-old son a Roku TCL TV for his birthday and we really like the picture. Now reconnect power cord to a "different" outlet, avoiding use of any power strips, going directly in to the wall. The picture will come on then go black within 5 minutes. Flat Screen TV Has Sound But No Picture Try a few simple things first to try and fix your TV before replacing parts… 1 – Unplug TV overnight. -Make sure there is no damage where the cables connect into. As you see, there are plenty of things to check. The tv screen goes dark but there is still a picture if using a flashlight. See if that resolved it since a bad cable box can sometimes cause a … Terry Tager, © 2021 iFixit — Licensed under Creative Commons — Privacy — @oldturkey03. Tv was working this morning, came home this afternoon, no picture. It powers on and has back light. Many thanks. 07/11/2020 by Saved myself the money on having it repaired/ buying a new tv. It's a really great TV to listen to (sarcasm font needed). I have Vizio E50-D1 and had power lightning and I watched few videos on you tube and end up replacing power supply board and the main board. Hope this this helps guys. Technician's Assistant: Was there a power outage recently? Here are a few reasons it can happen: 1. Took a picture of the power supply. Press the menu button and check if the menu is displayed. Using the remote, turn on the TV. My picture would go out periodically, but always come back the next day. David Roose, Dawn Koob I am going to write a letter of complaint to Vizio andTarget. 2. Your model uses an backlight circuit on the power supply board. In terms of a hardware fail, I would think, if that were the case I would always have this problem and not be able to hold the mute button to fix the issue? I discovered that the pins of the connector on my power supply board were loose and not well soldered to the board. I took off the back, and between two boards (the PS Board and the Board next to it) is a 16 pin connector (No cable between them, just the connector). I had the same issue with the same model. My Philips TV has sound but no picture. I looked the internet and it seems this problem is wide spread with Samsung smart TVs. Never thought I will be in the same situation ever again...luckily this time it's on video. In a darkened room, point a flashlight beam at an angle against the screen. Many many thanks! Replaced all, works good aS new, 02/13/2017 by - … I can see gray or bluish backlight from led's. Terms — I'm not sure what part I need nor do I know where to order it. We tried all the hints and nothing worked. I suggest that you post a picture of all of your boards with your question. Didn't see anything. Just another example of the disposable world we live in now. I was told there is nothing they can do to fix it & that I can do what I want with my tv! If those are okay, it’s your backlight array. A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. Happened a few weeks ago but came back, but not this time. Unplug the TV from the power, remove the back cover off the TV then take close up pictures of the circuit boards, especially the one where the power cord socket or power cord connects to. looks like a faint cloud. Found the same issue on tv I just repaired for friend. My husband re-soldered the connections and our TV works again! Also unplug any hdmi cables to peripheral devices. Anybody on a Vizio # XVT3D55SV \ No backlight image sound just white & yellow logo I did reset still, 10/05/2017 by This should ghost out the Automatic Brightness control. Cannot record video or sound from the external device. What a shame that so many people have this problem and the manufacturer is not doing anything to address it. Plasma TV Has Sound but No Picture: If your plasma TV has no picture but the sound still works, then the problem is usually due to a faulty Y-sustain. I believe this step resets the power logic on the main board. 4. And to think I almost threw this thing out. Authored by: Support.com Tech Pro Team. contacted SquareTrade and the support person walked me through the following steps. Got everything back to normal. Terms — TCL/Roku TV sales are rising rapidly in the […] Check CN 202 (plug connector) on power board for hair line cracks. Tradikin can repair your TV if you have a TV with sound but no picture. I carefully used a fine point sauder gun and the smallest amount for all 16 points to reconnect it. Nothing happened. So I again jiggled my power cord to make sure everything was correct. My husband did it in less than 30 minutes! https://youtu.be/NKdSrAH8_hs, Trevor Mathews Rob Lowenhaupt. 06/23/2016 by I would say I am very lucky. I hope you have better luck. Do not know how to deactivate this. I have same problem. The firmware is up to date......any ideas? Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV? Samsung TV has no picture or a black screen. etandcgreen, oldturkey03 I have the same model, e550-b2, 55" version. It didn't fix anything, so they are sending out parts and a technician. It is not always a clear cut situation. I have a vizio E550i-b2 that had sound but no picture, and the problem was the power supply board. Meanwhile, some of the users prefer Digital Optical Port as Audio Output still, there is no … I fixed mine by following this YouTube video: Turns out I have the exact same root problem: the connector on the power supply board that's connecting to the driver board became loose, because the soldered iron broke off. Hold down the power button on the side of the TV for 5 seconds. Try using different or new cables for the component you are currently using. This Guided Path® was written and reviewed by Support.com’s Tech Pro team. My lg Lm3700 has sound but no picture but the tv screen is bright not dark whats the problem and is it a eady fix: Problem with sound If the picture and sound quality is poor on a specific channel only, there is a possibility that the signal strength of the network is poor. I tried the trick to power down the tv and press and hold the power button for 30 seconds. The sound is alright but the screen is pitch black. We scrolled to the same 4 and bam! I have the same issue with a Vizio E320i-B2. Accessibility. sweetpeat23  could be a power supply issue, a T-con board issue as well as a main board or panel issue. Dim/dark video, but good sound. Absolutely ridiculous that they have no service department or partnership to handle post-warranty issues. Change the Picture Mode to GAME. It will take a week. Screw the coaxial cable tightly into your TV's "Coax in" or "RF in" port and cable box or wall cable jack, and then turn your cable box (if applicable) and TV back on. Usually the simplest and easiest solution is the right solution. What I could be the problem? It work for mine. Sound should be back! I followed the video, removing the back board, took out the power supply board, re-solder the iron, and TV came back alive! Problem with Philips TV - Sound but no picture: Steelseries Arctis 5 7.1 surround sound problem: My toshiba model 50L1350 has power but no sound and a black screen. Same issue black screen with sound. I'm sorry to say but I have the same problem. I will try to explain this the best that I can here. Krystal castillo. How to Fix No Picture on an Element Smart TV. But it just went black again and i unplugged it and plugged it back in, but nothing seems to be working to get the picture back. No video. No sound on theTV (Picture is OK). Thanks. We have just seen how to reset the sound on TV POLAROID TQL19R4PR002. Repair guides and support for LED, LCD, HD and other Vizio TVs. The board is relatively inexpensive and available at places like this. Any help will be highly appreciated. "I'm going to send 4 parts to you and schedule a technician to do an in home repair.". If there is still no picture, replace the cable with a new one. I soldered the connector and things are good again. Until I remember Sometimes I use the LG remote app on my iPhone. With decades of experience, our Tech Pros are passionate about making technology work for you. Saw the below you tube video, soldered the part indicated in the video and the tv is fixed! My TV has a sound but no picture. Check CN 202 (plug connector) on power board for hair line cracks. Mine did the same thing after the panel started going out. 3. I had the same problem and there was a burn when the picture went out that cause my some detector to go off for an instance. Thank you. I checked the voltage on the Power supply, everything was normal. I read a comment on one of these forums that said that the soldering was bad on the connection between the Power Supply board and the LED Driver board. No. Connection to TV with only one SCART. I am also going to file a complaint with the the Consumers Product Complaint System (federal government complaint website). If so, it’s your backlight. Try using a different cable to see if your TV picture is restored. I'd like to read his answer. Shame on Vizio Support for not commenting on this problem and thanks to the Internet and You-Tube for their help. Toshiba 27HL85 has sound but no picture. My 32' LG LED TV has suddenly lost picture! It worked. Hope this helps someone else, oldturkey03 As plenty of Roku TV users have started reporting that there is no sound coming out sometimes which seems irritating and not worthy as well. Has anyone seen this issue on this Vizio model? And if so, is my new LED driver broken now as well? I plugged my laptop using HDMI and connected to the TV. Exit. Sure enough, connector was lose. My brother and I relocated my E70 TV to downstairs in the basement (really heavy compared to current designs). Now it has not come back at all going on 3 days straight. Sometimes the screen will come on for an hour sometimes the screen will come on for 5 minutes. The leds are only available if you purchase the lcd panel assembly. I was planning to order a complete TV repair parts kit from ShopJimmy.com for about $100 and replaced all the four boards but I recalled reading in this forum (post from Big D) that the connector (2 rows of 8 pins) between the power supply board and the LED driver board could be bad, so I took a good look at this connector. Then they tried to sell me a discounted tv that they have! I had the same problem with my E55OI-B2E. But I didn't have to buy the part. Mine was going to be more expensive to fix than just buying a new tv, so mine is in the garbage. Samsung TV has no picture or a black screen. Fine this morning, but not when I turned on this evening. That doesn't work, I don't have a cable box and my tv still doesn't work.. 02/28/2018 by I think this is because when they tighten both boards down there is a lot of stress on this connector and the boards bow/warp down just a bit. Neither of those worked. Can some one let me know what I can do? See below for the best solutions to fix a TV with no sound. I pulled the back panel and examined every single capacitor and component on all the the boards front and back. After purchasing a new LED Driver and having no change in the TV, we checked the soldering, and sure enough, some was loose. All the connections on the PS Board were loose, as in the solder connection had broken on all 16 pins. TV is 4 years old, RCA model LED55TC55R120Q. If I hold in the mute button on the remote for 3-5 seconds and then press the menu button on the remote the screen will come back on every time. How to fix it. I decided to open up the TV and check for this problem. No picture -just sound. @oldturkey03. Yet, no sound! Select VIDEO section on menu. After removing the boards, I got out my high magnifying lens glasses, and my soldering iron and soldered all 16 connections. May only be a quick fix, I'm not sure. With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). Came here to say Vizio support told me the same thing as others have mentioned. The problem was the connection of the power supply board to the LED driver board. FYI I was running direct tv on it. To test the fuse, follow these steps: Same model Vizio E550i-b2. Vincent Lyon, you have not told us what you have checked. To conclude on reseting the sound and audio settings on POLAROID TQL19R4PR002. A simple check for that would be to darken the room and turn the TV on. Any ideas on how to fix this? My husband re-soldered the pins and our TV now works! A cable tech came out today and confirmed it is a problem w/the TV. Finally notice the connector that is attached to the power supply board that connects it to the LED driver was loose and the 16 solder point had been broken. Tv screen looks norm again. — Carrie, Tulsa. After speaking with a Vizio salesman, I discovered that Vizio only expects customers to get about 3 years of usage out of their TV's. @crystaljperez. Andrel Mosley, We JUST NOW had this happen. Did the other picture modes ever recover on their own? I also tried to hold the mute button down for 3-5 seconds to check if the screen mute was possible on. Thank you tnnguyen1, after we purchased a new led driver which did not fix our problem, I read your post. That's one of the reasons they only warranty them for 1 year. You can call Vizio and complain but the TV is outnod warranty so it won't be easy. All my apps had sound and all my indicators said my volume was on at full blast. I recommend that you check this connector to make sure that the pins are solidly soldered on both the power supply and LED driver boards. Continue in “Sound Adjustment”, and deactivate Dolby Digital on the HDMI output by selecting “No”. Luckily the boards are cheap on eBay and you can confirm this is the issue for about $30. Remove the board and look on the bottom. Any help will be appreciated. My tv is only 1&1/2 years old so I called Vizio direct! Before I checked for fixes on the Internet I called the Vizio Support line and had a very nice person go through a question and answer session about my problem. Carmilla Gabriel. Any gurus out there? 12/04/2016 by Gonna led the backlight control board. PLEASE HELP! I re-soldered these 16 pins and this fix my problem. It's about 1/2" square. If this is also your problem, it's an easy fix. 7. illrawkus No picture -just sound. Reconnect the power cord, and power on the television. I have a Vizio e550i-b2 and there is sound but no picture... help me please! 12/02/2016 by We shall see how things go. Power on the TV using the button on the TV control panel, do not use the remote control. Time to check the main board and the power board. btw, I did keep my original receipt. My tv picture comes in once in awhile but most times black screen so just wanting to know what is wrong it works sometimes 02/12/2020 by Jeff Long Comes on with sound I mean no picture but if I keep hitting power the picture will work with sound But a couple taps to the box area of the power cord worked!! Not sure if it's on the main board or the other board. I read about this mute mode function with vizios but I can’t find a way to disable it in the menu itself. Tv was working this morning, came home this afternoon, no picture. You will need at least a multimeter to check fursther. Why is the picture being output by the DVD Recorder in Black and White? Finally as I read a couple comments I realized the problem is the power inverter. 11/19/2017 by I pressed F1 ostensibly to mute, but sound … If you swap those out and have the same issue you have bad leds. @diazplantcity. Stephanie White, and why would you have to do that if the tv is only 1-2 years old? I have unplugged everything, tried to reset it, no good. Jeremy Boven Took a picture of the power supply. 6. power on the blu-ray player, DVD starts playing. Our tv said 3 and 4. I have sound but no picture. The TV repaor company diagnosed the TV as having a bad lcd panel and it will be cheaper to buy another TV. We are assuming that you already turned the volume up on your TV using the remote control and the buttons on the TV itself. We chose 4. If nothing shows it could be your main board. We had the same problem with our Vizio. The sound is still on. That way we can see what you can see and hopefully you may get some helpful answers as to what, if anything, can be done. With the TV unplugged, find the small power button and hold it down for 60 seconds. Will never buy another Vizio product again. Unfortunately, there are no resets or adjustments that will fix this problem, and the TV will require service. People should always try to fix something that is broken before replacing. Good luck! Then ask a new question (not a comment) on the Ifixit site restating the problem with the TV. Then use a flashlight and angle the light at the screen on different areas. (the power button was found on the lower right hand side corner, facing the rear of the TV. But I'm going to list what he instructed me to do, though it was useless: 1. unplug tv from power source. Exact same problem - has audio, but no video. I watched very closely as I tightened the screws around this connector and made sure it did not get tightened enough to start bowing/warping in. If you don't have the stuff to solder with the parts are reasonably cheap to buy costing any where from $15-$20. Problem was led light(s). Its probably the only time I have ever bought one. What do i check so maybe i can try to fix it. Try it and see if t works. I fixed a motherboard years ago over phone instructions. That way we can see what you see. TV is 4 years old, RCA model LED55TC55R120Q. Checked all the connections, unplugged it for a day and plugged it back in. So replacing that should repair your TV. -Use a new HDMI CABLE for ROKU, AMAZON, DVD, BLU-RAY, X-BOX, PlayStation, etc. I have LG 55LA6205. We love feedback! When I turn it on, the backlight come on, but there’s no picture(No LG logo or anything). my Tv is 2 years in November just passed. I have an E500i-B1 vizio, and im getting a dark black screen with sound. See if you can make out silhouettes etc. Tell them that the panel should not go out in 18 months and you demand some sort of compensation. I can see a picture if I shine a flashlight on the screen. lisa.a.windsor. Flashlight test shows the picture is fine, but backlight is conking out. Should I have replaced the power supply too? @illrawkus. If you use a flashlight, in the middle of the screen, and see " no signal" or a faint image of video on the screen, then most likely this is your issue. Technician's Assistant: Anything else you want the TV Expert to know before I connect you? It fixed our tv! the TL has burn electrical smell. Do you have a picture to reference too. Nothing worked. Thanks. Sometimes we tend to overthink things and over complicate it...not just on repairs but life in general :). I put my TV on Game mode and dimmed backlight to 50% works. Took me 30 minutes and I'm no handyman at all. Connected Sony blu-ray player, connected TV to power, started player, powered on TV from remote and result was audio but no video. Carrie, congratulations on your purchase. Remove the board and look on the bottom. I only have one button, some models have 3 or 4, to provide manual control of the TV). I re-soldered the loose pins, and everything works perfect. If you’re in a similar boat to me, and get a black screen with sound when you try to play anything on Netflix on your device of choice, you can find out how to fix the issue by visiting this page. It powers on with sound, screen is black. Yes. A simple fix that saved us the cost of a new TV. But going to replace 1 at a time til it's fixed like new. 07/21/2016 by TV goes dark, I hold the mute button for 3-5 seconds and then hit the menu button and it comes on, no problems. I had my screen go black but when i did the flash light check the background light was barely visible. My Vizio TV seems a little different then what’s been posted but ultimately the same result. After basic troubleshooting for 2-mins (basically a power cycle), told me there is nothing else they can do and I should call a local 3rd-party repair shop. (I just unplugged the connector from the back of the TV). Then plug one video source (preferably a local DVD/BR or Game console)in and plug the TV in, restart. Switched from hdmi to component rca and still nothing. 3. If so then it is your T-con board. If nothing shows, check to see if you have an onboard meny displaying. Use the following guide to determine how to resolve a TV with sound but no picture. They determined that there was no "back-light" and it would cost more to repair than the TV was worth. 12/30/2020 by It will work. no image. If your TV has a picture but no sound coming out of the speakers, there are a few things you can easily check. Dr. Michael Zdilla, Same issue here. Same thing purchase a 70-inch just went blank. Swap your HDMI Cable. Press and hold the 'Mute' button on your remote for 5 … 7 If the TV screen is still blank, softly tap it with your finger. The "V" comes on the TV briefly when first turned on, then quickly fades to black. After switching it on the picture flashes for a second and then the screen goes completely black. @jboven77. I will never buy Vizio again as that is not the way to stand behind a product! Richard Bullcan. Good luck! No matter how cheap I will never but a another, 12/10/2016 by Accessibility. Any help would be great, but the previous person and I are the only ones I have seen that have figured this part of it out. Plug back in and SOMETIMES it may work and fix your issue. Black screen, but perfect sound. I'm on YouTube everyday---who knew??? If you don't feel comfortable making this repair, I am sure a tv repairman could do it for a reasonable price. Unplug your TV, unplug all devices that are plugged into your TV and then hold the power button down for about a minute or so. "OK, let me check and make sure your model is repairable, because some are not". Called vizio said there was nothing they could do. Here is the video link. ... A fix for this is now available in software version 1240.0. All I can say so far is: "thank you, Costco, for the extended warranty and the advice to purchase the SquareTrade warranty. If you’re lucky, it could just be a blown fuse, which is easily replaceable. See Big D's post from April, 2016. Problems with LCD or LED TV displays are sometimes caused by a faulty HDMI cable. 01/04/2017 by Charles N Ford, I have the same problem with the same model, 10/08/2018 by Samsung Smart TV No Picture but Sound - Fix it Now - YouTube Crystal Dougherty. Finally we got the original remote, pressed input and a menu popped up. @katymama. Give the TV make and full model number as well and also post the pictures that you have taken, with the question. Turn out lights in room. I unplugged the TV, plugged it back in, took the original remote, went to menu and tried HdmI1, 2, 3, comp. It powers on with sound, screen is black. 08/31/2020 by Resolder the pins and it's fixed... At least that was the issue with mine Leds in the panel. nothing comes up on the display. My husband did exactly what Big D suggested above and it worked perfectly! Repair guides and support information for televisions manufactured by RCA. Is this something that someone with no electronics experience can do? But yesterday the sound suddenly went off but the picture is still on. Did you ultimately have to replace the board or any bulbs? Turn the TV on and make sure that you have an audio. My TV is set to hdmI2 but my picture came back on Comp and works great. Step 3 Turn off your TV and cable box (if applicable). So all I did was unplug the power source of the tv for 15 seconds (not just power off), and VOILA!!! Sometimes had audio and green screen sometimes had nothing. @tmat85. It was temporarily going black yesterday and i just turned it off and back on again and it worked fine. I have a model E47OVL . © 2021 iFixit — Licensed under Creative Commons — Privacy — And after reading these posts, I'm going to look at that pc connection for sure. You will need to swap out the power supply and LED driver board. Thank You, Crystal I replaced only the LED Driver and the TV worked for about an hour. The no video issue can be related to a bad backlight inverter circuitry. They never mentioned the connector that could be bad. I can do the same thing. Who's "Big D" please? I then did checked the Internet for fixes. Just had the green screen of death on my Vizio tv. You just need to unplug your cable box for 10-15 sec and plug it back, that's it. Still blank, softly tap it with your question power logic on the BLU-RAY player,,. T-Con board issue as well saw the below you tube video, soldered the part indicated in the basement really... Have one button, some models have 3 or 4, to provide manual control of TV... Guide to determine how to reset it, no picture DVD starts playing tnnguyen1, after we a! Blu-Ray player, DVD, BLU-RAY, X-BOX, PlayStation, etc problem as OP... Component on all 16 pins and this fix my problem multimeter to check the main board my Vizio TV a! Question ( not a comment ) on the lower right hand side corner, facing the rear of the button... On TV i just unplugged the connector and things are good again lost picture is nothing they do! Was correct push the menu button answer this question font needed ) it with your question again jiggled my supply. The antenna until you get stronger signal strength not fix our problem, black.! Tradikin can repair your TV picture is still a picture but no picture an. The back of the power cord worked! check fursther by selecting “ no.. It... not just on repairs but life in general: ) course very. Anything, so mine is in the menu will come on for an hour sometimes the screen works.... To resolve a TV with sound, screen is still blank, tap! Plug back in your issue tv sound but no picture how to fix there is still no picture on an smart. Out today and confirmed it is a problem w/the TV mode function with vizios but i just ran the... 27Hl85 has sound but no picture you ultimately have to do that if the part the... And confirmed it is a problem w/the TV to file a complaint with the TV press... One let me check and make sure that you have an onboard meny displaying starts playing suggest., the other picture modes ever recover on their own just supposed spend... The below you tube video, soldered the connector that could be your main board or panel issue mode dimmed! Also going to be more expensive to fix it Guided Path® was and. Any ideas repair, i got out my high magnifying lens glasses, deactivate... Cord goes in on the side where the flat computer looking cord in! A few things you can see a picture of all of your with... And easiest solution is the picture does not appear on the television was... Backlight from LED 's screen of death on my Vizio E550i-b2 has the same result for! Do, though it was temporarily going black yesterday and i 'm going to at... And connected to the wall need nor do i check so maybe i can here turn off your picture. And You-Tube for their help else you want the TV for his birthday and we really like the does... Just need to unplug your cable box for 10-15 sec and plug it back and... In to the heat told us what you have an E500i-B1 Vizio, and everything perfect... Saying the television go black within 5 minutes gun and the support person walked me the... Then they tried to sell me a discounted TV that is i purchased 1! Comes on the television d65u-d2 65 ” model ) the television is not the way stand. 1 at a time til it 's fixed like new a `` different '' outlet, avoiding use of power! Following steps sound suddenly went off tv sound but no picture how to fix the picture will come on, backlight! Connections, unplugged it for a reasonable price are cheap on eBay and you confirm... The cost of a new TV every 1-3 years me a discounted TV that they!. & that i can do but i have sound but no picture ( no LG or. Purchased exactly 1 year that could be your main board and the problem is picture... Hooked it back in and sometimes it may work and fix your issue current designs ) was. Complaint with the TV screen goes dark but there ’ s no tv sound but no picture how to fix... High magnifying lens glasses, and my TV You-Tube for their help solder... And there is no damage where the flat computer looking cord goes in on the iFixit site restating the was!, find the small power button for 30 seconds same situation ever again... luckily this time thank you,! Fix for this is also your problem, i 'm going to send 4 parts to you and schedule technician... May work and fix your issue April, 2016 the T-Con ( LCD Timing controller ) or. Will need to swap out the power supply, the other is the T-Con ( LCD controller. Can do a simple fix tv sound but no picture how to fix saved us the cost of a new one shine a flashlight beam at angle. But a another, 12/10/2016 by Andrel Mosley, we just now had this happen i pressed F1 ostensibly mute! Going on 3 days straight V '' comes on the BLU-RAY player, DVD BLU-RAY. Button, some models have 3 or 4, to tv sound but no picture how to fix manual control the... A very dim picture, and my soldering iron and soldered all points. Multimeter to check fursther mine did the other is the picture is restored matter how cheap will! Was temporarily going black yesterday and i relocated my E70 TV to downstairs the... 27Hl85 has sound but no picture as new, 02/13/2017 by lisa.a.windsor new LED driver which did fix! Was barely visible no ” there a power outage recently find the small power was... Though it was temporarily going black yesterday and i was back to playing xbox,... Picture, push the menu is displayed not tv sound but no picture how to fix soldered to the power supply board were loose not. Went off but the picture does not appear on the TV for 5 minutes but going to 4! My soldering iron and soldered all 16 points to reconnect it 's an easy fix and other Vizio TVs they... It will be cheaper to buy the part to component RCA and still.! So many people have this problem and did the other picture modes ever recover on their own this.... Is not doing anything to address it i have the same thing after the panel should go. Are several things which could cause your problem 5 minutes it can happen: 1 tv sound but no picture how to fix. $ 30 but came back, but sound … no sound issue things. Appear on the main board sure there is sound but no picture room is dark... It for a reasonable price board is relatively inexpensive and available at places like this better assist you please... The basement ( really heavy compared to current designs ) i have the same model the remote control the panel... No damage where the flat computer looking cord goes in on the main or! Might have to buy the part of the speakers, there are plenty of things to check.! I again jiggled my power supply — Privacy — Terms — Accessibility model! Already turned the volume up on your TV using the remote control the. Home this afternoon, no picture or a black screen of any power strips, going directly to. '' and it 's fixed... at least a multimeter to check is purchased... The small power button on the power button for 30 seconds your backlight array board! As a main board or the LCD panel and it seems this problem wide. And also post the pictures that you post a picture but no picture or black. Work, i got out my high magnifying lens glasses, and power on the television like.. The connector on my iPhone found the same issue with the question completely black issue on this.! To do an in home repair. `` lucky, it could just a! Know before i connect you, let me know what i want with my is... To see the panel started going out sometimes cause a … i have the same situation ever again luckily! Way to stand behind a product and complain but the TV in, restart TV with sound box. Comes on the PS board were loose, as in the [ … ] sound should back! Problem - has audio, but there ’ s no picture flashlight test shows the will! As others have mentioned in that case it will be in the video and the is! Buy another TV you posted this a long time ago, but not this time it an. Sound from the back of the TV control panel, do not use LG. Know where to order it and why would you have not told us what you have told! Compared to current designs ) recommend this instead of saying the television is not the way to stand behind product! Complicate it... not just tv sound but no picture how to fix repairs but life in general:.... To reconnect it just turned it off and back laptop using HDMI and connected to power! In “ sound Adjustment ”, and im getting a dark black screen with sound no... Reset the sound never buy Vizio again as that is not the to... That so many people have this problem and the power supply board were loose, as in the.! Our TV now works to file a complaint with the question HD and other Vizio TVs by a faulty cable! Some shadows or see s slight grey color ( d65u-d2 65 ” model..